About Us
Pure Flame was born from a shared passion for scents, sustainability, and the wonders of creating. Founders Christian and Gabi officially launched Pure Flame in November 2024, but their journey started long before that. Since 2019, they’ve been crafting handmade goods together, blending creativity with a commitment to eco-friendly and ethically sourced ingredients.
What once was simple love for candle making, quickly turned into something much bigger—a brand dedicated to clean scented, natural wooden wick candles, room sprays and reed diffusers. Everything carefully hand crafted in small batches to be as good for the planet as it is for your home.
Frequently Asked Questions
Do you use Essential Oils?
We use high-quality, clean fragrance oils that are specifically made for candles, diffusers and room sprays that may contain some essential oil components.
When will I get my order?
Orders ship Monday through Wednesday to ensure orders are not sitting in non climate controlled warehouses throughout the weekend.
Once your order is processed, you’ll receive an email with your tracking details so you can follow your package every step of the way. Shipping typically takes between 1-3 days barring any shipping delays from the carrier.
Returns & Replacements
All sales are final, but we will happily replace any candle damaged in transit or if you received the incorrect product.
Please email us at support@pureflamecandle.com and include the following information:
- Order number
- Description of why you are requesting a replacement
- Photos of damaged or incorrect items, including photos of damaged shipping box.
Do you have a storefront?
We don’t have a storefront (yet!), but you can find us at pop up markets and events across the Greater Tampa Bay Area! We love connecting with our customers in person, so follow us on Facebook to check our event schedule and see where we’ll be next. We look forward to sharing our scents with you!
How are you eco-friendly?
Sustainability is at the heart of everything we do! Our candles and melts are crafted with natural plant based waxes, phthalate-free fragrances, and wooden wicks for a clean, toxin-free burn. We also prioritize sustainably sourced materials, recyclable packaging, and minimal waste in our production process.
Candles
What does clean burning mean?
Clean-burning candles are crafted with eco-friendly and sustainably sourced ingredients in order to give you a luxurious scent experience without the toxins. We use natural plant based wax blends, phthalate-free fragrances, and wooden wicks for a smooth, long, even burn—free from harsh chemicals. Designed with simple elegance and sustainability in mind, our candles fill your space with beautiful aromas while keeping the air clean and the planet happy. Our vessels can also be reused as cups or small planters.
Candle Safety ⚠️
- Each candle includes care and lighting instructions on the bottom
- Always burn candles in a well-ventilated room and on a heat-resistant surface.
- NEVER leave a burning candle unattended.
- Avoid drafts, vents, ceiling fans or other moving air pathways to encourage even burning and minimize smoke or a flickering wick.
- Never touch a burning candle or move a candle when the wax is liquid.
- Never extinguish candles with water.
- Make sure a candle is completely extinguished before leaving the room.
- Keep candles out of the reach of small children and pets.
- Never burn a candle on or near anything that can catch fire.
Burning Tips:
Before Burning
- Always trim your wick to 1/4" before lightning. Doing this will help your candle last longer and burn more evenly
While Burning
- On the the initial and each subsequent burn, ensure the candle has ample time to create a full pool of wax across the entire top of the container. Doing so will ensure you have an even burn as candles will create a tunnel otherwise and can effect the scent of the candle.
- Keep the wax free of any debris such as wick trimmings
Extinguishing & After
- Either quickly blow a short puff of air at the wick or use a candle snuffer to extinguish the flame. Do not use the lid to extinguish the flame as this will trap smoke within the container and change the scent of the wax.
- Do not move the candle until the wax has cooled and the container may be hot.
- Discard your candle when there is less than 1/4" of wax remaining.
Wooden Wick Burning Tips 🕯️
Before Burning
- Always trim your wick to 1/4" before lightning. Doing this will help your candle last longer and burn more evenly
While Burning
- On the the initial and each subsequent burn, ensure the candle has ample time to create a full pool of wax across the entire top of the container. Doing so will ensure you have an even burn as candles will create a tunnel otherwise and can effect the scent of the candle.
- Keep the wax free of any debris such as wick trimmings
Extinguishing & After
- Either quickly blow a short puff of air at the wick or use a candle snuffer to extinguish the flame. Do not use the lid to extinguish the flame as this will trap smoke within the container and can change the scent of the wax.
- Do not move the candle until the wax has cooled and the container may be hot.
- Discard your candle when there is less than 1/4" of wax remaining.
Reed Diffusers
What is a Reed Diffuser?
A reed diffuser is the ultimate set-it-and-forget-it way to keep your space smelling amazing—no flames, no fuss! It features a stylish bottle filled with clean pthalate free scented oil and natural reeds that soak up the fragrance and gently release it into the air. It works 24/7, giving you a constant, effortless aroma without the need for heat or electricity. Just flip the non decorative reeds every now and then for a fresh boost and enjoy a beautifully scented space all day long!
When do I replace my sticks?
If you notice that your reed diffuser's fragrance throw is getting weaker, it's likely time to replace your reed sticks. Reed sticks that look dry can also indicate that it's time to switch them for new ones.
To renew the fragrance throw and extend the longevity of your reed diffusers, add new diffuser sticks after disposing of the spent ones. Don't forget to wash your hands after handling used diffuser sticks.
Room Sprays
What is a Room Spray?
A room spray is your go-to for an instant burst of freshness! With just a few spritzes, you can transform any space, filling it with a vibrant, mood-boosting fragrance. Whether you’re refreshing a room, sprucing up your linens, or setting the vibe for a cozy night in, our room sprays deliver an effortless way to make your space smell amazing—anytime, anywhere. Just shake, spray, and let the magic happen!
Wax Melts
What is a Room Spray?
A room spray is your go-to for an instant burst of freshness! With just a few spritzes, you can transform any space, filling it with a vibrant, mood-boosting fragrance. Whether you’re refreshing a room, sprucing up your linens, or setting the vibe for a cozy night in, our room sprays deliver an effortless way to make your space smell amazing—anytime, anywhere. Just shake, spray, and let the magic happen!